FAQ

You can visit our booking page to view open slots and book a session.

Once we receive your booking request, we’ll email you a confirmation and later an online payment request. And we’ll contact you if we need more information.

We’ll have the studio room set up for you and your guests, if you’re bringing any, before you arrive to record. All you have to do is arrive on time and get comfortable. If you have any questions, please email us: studio@recordatx.com

We’re located at 5555 N. Lamar Blvd, Suite H105, in North Central Austin, in the Lamar Business Park just behind Half Price Books.

The studio is an appointment-only facility. Please book a visit or a session online or contact us to schedule an appointment.

Of course! A Record ATX producer is on hand to answer any questions, monitor your session and make sure all the tech and gear is set up and runs smoothly for your recording session.

The producer completes a quick tech/gear setup before you arrive, performs a short audio and video check with you, and goes over everything you need to know before each recording session. The producer also initiates and finishes the recording process for every session, which includes handling of all recording gear.

The producer will also transfer your audio/video files to a private cloud folder where you can access them remotely following your session.

We record in multitrack with digital audio software and pro mixers/audio interfaces. This means every microphone being recorded has its own audio channel or track, and every channel/track results in an individual studio quality, 24 bit WAV audio file. So, for example, if your party of three records in our studio, you will receive three separate, synched studio-quality WAV audio files.

We also provide a stereo mixdown file that features all recorded tracks.  And we record a backup session on a digital audio recorder. Does this sound complicated? No worries, we make it easy!

We capture isolated video files for every Sony mirrorless camera in use in studio. After your session, our producers  deliver you a single video file with camera views automatically switched to feature who is speaking, We will also deliver all of the raw, isolated camera files at your request.

We can also integrate intro and outro audio clips, custom graphics (including your logo), and can livestream (optional) your video to most platforms. Want to integrate a live remote video feed via a platform like Streamyard, Riverside.fm or Zoom? We’ve got you covered!

Yes, your guest(s) or co-host(s) can call into the studio remotely and we can integrate their video and audio feed into your recording.

Following your session, we will transfer your files to a private cloud folder where you can access them remotely. Please allow up to 12-24 hours after your session ends for files to arrive in your inbox, as upload times and producer schedules may vary.

Please note: Let us know if you need your files sooner, and we’ll do our best to expedite our process. We archive your session files for thirty days.

Our studio recording rooms are typically set up to record up to four people at a time. 

Please note: If you need more than 4 people on cam/mic at the same time, there will be an extra $55 setup fee for each additional guest

If you have a producer or guests that will not be on mic or camera, they are free to sit with you in the studio room as space allows or monitor your session with headphones and a visual display in our lobby.

Yes, Record ATX now offers editing and post-production services. The cost depends on the project. Please reach out to us at studio@recordatx.com to request additional details.

Can you create show notes/episode descriptions for my podcast or project after recording?

Yes. We’ll set you up when you come in.

You can bring your own food, but we ask you to keep in mind that our studios are a shared space for a range of clients. Drinks are fine in both the lobby and studio rooms. Our lobby fridge is typically stocked with water, and other beverages. Help yourself!

For first time clients, we’ll email you an invoice you can pay online immediately after your first session. For suture sessions, we typically email the invoice a day before your session.

If you need to reschedule or cancel a session, please do so at least 24 hours before your session. You can do this by clicking the “Cancel” option in your confirmation email, or by emailing us at studio@recordatx.com. If you do not cancel at least 24 hours before your session, we will not charge you the full amount of your booked session, but we will charge a 40% cancelation fee.

If you schedule a recording session but don’t show up and don’t contact us to cancel the session, you will be charged for the full amount of the booked session. (If you can’t make it, avoid the full charge by emailing us: studio@recordatx.com.)

We ask that you arrive no sooner than 10 minutes before your session is scheduled to begin.

If you know you’re going to be late to your session, please give us a heads up by contacting us right away by emailing studio@recordatx.com. We’ll do our very best to accommodate you based on the studio’s schedule for that day. It’s possible we might need to reschedule your session for another day.

If you are more than 20 minutes late, and you didn’t contact us to give us a heads up, we will cancel your session and you will be charged the full amount of the booked session.

Your session end time is reflected in your email confirmation, meaning that if you booked, for example, 1 p.m. to 2 p.m., your session ends at 2 p.m. We ask that you please clear out of the studio room no later than 5 minutes after your session time has ended. A prorated overage fee of $260 per hour will be charged for video sessions that run 15 minutes or more past their scheduled time.  A prorated overage fee of $112 per hour will be charged for audio-only sessions that run 15 minutes or more past their scheduled time. 

You can park in any open parking space in the parking lot. There should be plenty of available parking.

What gear and software do we use?

Yes, here are our General Guidelines:

Please let us know beforehand whether you have any special requests (including the need for wheelchair accessible entrance, etc.) or further questions before you arrive. We’re here to help you have a great recording session. We’ll confirm the functionality and inventory of our equipment before you begin recording.

Our studio guidelines, implemented to ensure a great session for all parties, are listed below:

• Damage to the space, property, equipment or software facilitated by the renter-client becomes the financial responsibility of the renter-client.
• All accompanying minors must be supervised by an adult at all times.
• While in our lobby space we ask that you keep your voices to a whisper (like in a library) during recording sessions.
• We ask that you don’t smoke inside the premises or enter with any illegal drugs.
• We choose to prohibit guns from the premises, so please don’t bring any firearms.
• We reserve the right to refuse service to anyone